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iPhone IOS 14.01 problems with Orbi App
Hi, I am having trouble with the new IOS 14 system in combination with the Orbi App. After reading that there must be granted access to the local network in the privacy tab off iOS 14. I thought "le...
- Hi,
Everything works now after the new release.
Thanks.
I also still have this issue that has persisted for weeks. I have latest IOS version downloaded, latest Orbi app version downloaded on 9/28/2020, already have local network access green, and it still doesn't let me use the app. It says "Issues connecting with "my wifi router name." It then suggests I make sure I'm connected to the wifi router which I am, and allow access to the local network which it already has access to. I'm not using VPN as suggested by some others in another thread. I'm still getting push notifications from the app about security scans, and currently have a red "1" in the top right corner of my app on the home screen that just appeared overnight. There's clearly still an ongoing link between the system and app, but something is wrong.
I updated my iphone to iOS14.1 yesterday. I put my RBK50 loaded with v16 online again to day in AP Mode. Orbi app v2.6.4.13 now can't detect the Orbi system and says there are "issues connecting to the SSID name."
I was asked to allow the app access. However there is no local network access slider seen under the app settings.
Removed the app, rebooted the phone, re-installed the app. Logged into my NG account. Setup a new system on the app. Orbi app says Orbi Not Found. Backing out and letting the app detect the system, it reports that Wifi Not detected though the iphone is connected to the Orbi wifi and does work with other IoT apps.
- Ok. I have tried EVERYTHING deleting nighthawk app, deleting Orbi app, rebooting modem/router, I can get through the allowing network access but the app will NOT verify my phone as a trusted device therefore wonât open the app to me. Feels really insecure? And so crazy that you can not message the developer through the app. I am not happy with the lack of support from this company. đ
This is exactly my issue. Is there anyone from Netgear that would like to respond to this so it can be resolved? And ideally please respond at a level that is easy for everyone, not just techies, to understand. Thank you.
I found another thread from someone who called Netfear, stayed on the line for 90 minutes and actually spoke to someone at netgear. he said it is a known problem with the app and that they are 'working on it'. they told him of the work around where you select 'don't trust this device' and proceed as usual. then it will open the app and you can update the firmware and work with the app like you used to be able to do. I tried it and it worked for me! After trying everything else - this is what it took. Not selecting my iphone as a 'trusted device'. smh. I hope it works for you.