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Forum Discussion

illini92's avatar
illini92
Aspirant
May 02, 2020

Issue Viewing the Full Network Map in Orbi app

I recently upgraded to a new Samsung Tablet and upon setting up the Orbi app for my RBR50 mesh system, the full network map in the app isn't visible.  I can see the main router and the tops of the icons of the two satellites.  The full map shows up just fine in my old Android tablet and on my phone (also a Samsung).  There is no ability to zoom within the app to see it all.  Any idea what is the issue? 

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi illini92, 

     

    May you provide us with the current app version your phone is on.

     

    Christian 

    • illini92's avatar
      illini92
      Aspirant

      The Orbi app version I am using on my Samsung S4 Tablet is version 2.4.25.962.