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Forum Discussion
Timothy88
Mar 23, 2022Luminary
Latest update not showing router image
Router image not showing on main or firmware update screen in latest update (V2.15.1.2) I submitted a bug. Amazing how this could get through testing.
Donut950
Mar 24, 2022Aspirant
I have the same problem. My Orbi app for iOS is updated to version 2.15.1.2 and the router image is no longer visible on the main screen.
- Donut950Mar 24, 2022AspirantI downloaded the Orbi app on an Android phone and the router image is shown correctly.
I’m not sure, but I think it could be a bug in the Orbi app for iOS. - Timothy88Mar 24, 2022Luminary
Well at least I'm not the only one. Where's the QA?
And why can't we get landscape on an ipad?
Software and QA do not seem to be a strong part for Netgear. Seems like they throw stuff out and rely on the end user to do their testing.
- FURRYe38Mar 24, 2022Guru - Experienced User
Did you un-install the Orbi app and then re-install the app as others did to resolve this?
What FW is loaded on your Orbi system?
- Timothy88Mar 24, 2022Luminary
Of course I did, it's the first thing I did before even reporting it. And why does firmware on the router matter when its the app that changed? The app shows the correct router and satellite RBR and RBS 750. But for reference its version 4.6.5.14. And after the last firmware debacle there's no way I'm updating firmware until there's proven stability and I don't see issues posted on the forum.