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Forum Discussion

berderking's avatar
berderking
Guide
May 07, 2024

LBR20 Anywhere Access “device already registered”

Hi, Looking for help from netgear support. I’m trying to use anywhere access on my LBR20 and it says “this device is already registered” with an email that’s not mine. Thanks    
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 07, 2024

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Registration-and-Un-Registering-products-Help/td-p/2184315/jump-to/first-unread-message

 

If that fails, you'll need to contact NG phone support and have them help you to resolve that:

https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".