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Forum Discussion

2Lovetruth's avatar
2Lovetruth
Follower
May 24, 2021

Mobile app no longer detecting Orbi router

Since the latest iOS update mobile app no longer detects Orbi router, but all devices are working on line. So do I now have to pay for insight app which was suggested in an earlier feed?
ekhalil's avatar
ekhalil
Master
May 25, 2021
I noticed the same issue.
Since I have Anywhere Access activated the Orbi app will connect to Orbi through the cloud then I can go to the list of my products and will find the Orbi local access as an option and can connect directly.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 25, 2021

What happens if you disable Anywhere Access?