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Forum Discussion
Multiple users for orbi app
A similar post was posted earlier but we have the same issue and I can't find it resolved. And apologies, this might not be the right discussion board?! "I have setup the orbi app using my email ...
bumblebee55 wrote:
Can multiple users access the app or can only one person per device have admin access?
I have an Orbi AC2200 Tri-band WiFi Router (RBR20)
Yes, multiple devices can access the Orbi app. They all have to use the same credentials.
(I have the Orbi app on two smartphone and two tablets.)
Orbi has three types of credentials:
- The WiFi SSID/password.
- The web interface, where the user name is "admin" and cannot be changed and a password.
- The Orbi app, which uses the MyNetgear credentials, which are an email address and a password.
It is really ANNOYING that trying to configure the Orbi app automatically suggests user names which are inappropriate, such as "admin" and some random email address that might have been used in the past. I always say a brief chant (involving colorful language), erase that garbage and type in my Netgear credentials.
Set the app on his phone to the same login as the app on your phone.
p.s. do not configure two-factor authentication on the app because it will send texts only to one phone number.