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Forum Discussion
Solved
Netgear Orbi App on iOS
Info: Netgear Orbi App running on my iPhone In the Orbi App - Armor Security tab page - My Devices I clicked the "Remove" device link for an iPad That iPad no longer appears in the list of Armo...
In the Orbi App - Security - Armor
I clicked the button to install protection on another device, it sent an email with the relevant link which I used on the iPad
After the iOS App: "Bitdefender for NETGEAR Armor" had been installed, the iPad appeared in the list of devices in the Armor app (and in the web browser Armor app) It shows that Bitdefender local protection is installed (with the red bitdefender icon)
However, when clicking on the device in the Armor app, the iPad's MAC address is shown as N/A (See attached image)
So I stand by my previous assumption that the Armor (cloud) account somehow keeps a record of "removed" devices using the MAC address as a filter.
This is a method to get a removed device back into the Armor device list, but I don't think the Armor user interface is as good as it should be.
There are many things missing, for example:
- Display "removed" devices
- Whitelist blocked files/URLs - when a safe iutem is blocked by Armor
- Include an option to submit a file/URL for review by Bitdefender NETGEAR Armor team - i.e. A link to: https://www.bitdefender.com/submit/
In the Orbi App - Security - Armor
I clicked the button to install protection on another device, it sent an email with the relevant link which I used on the iPad
After the iOS App: "Bitdefender for NETGEAR Armor" had been installed, the iPad appeared in the list of devices in the Armor app (and in the web browser Armor app) It shows that Bitdefender local protection is installed (with the red bitdefender icon)
However, when clicking on the device in the Armor app, the iPad's MAC address is shown as N/A (See attached image)
So I stand by my previous assumption that the Armor (cloud) account somehow keeps a record of "removed" devices using the MAC address as a filter.
This is a method to get a removed device back into the Armor device list, but I don't think the Armor user interface is as good as it should be.
There are many things missing, for example:
- Display "removed" devices
- Whitelist blocked files/URLs - when a safe iutem is blocked by Armor
- Include an option to submit a file/URL for review by Bitdefender NETGEAR Armor team - i.e. A link to: https://www.bitdefender.com/submit/