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Forum Discussion

radderthanrad's avatar
Mar 29, 2019
Solved

Netgear Orbi app speed test inaccurate vs speedtest.net for AC2200 router, helped by CM600 modem

I just set up my new CM600 modem a few nights ago because my Orbi 2200 router was being unreliable. I bought the Orbi router has really helped cover my duplex apartment with good, reliable WiFi. I ha...
  • plemans's avatar
    Mar 29, 2019

    The built in app with the orbi is hardwired into the orbi. So its going off a hardwired speed. I notice your screen shot is from a wireless device. The wireless device might be connected to teh 2.4ghz or if its on 5ghz might be having interference in your area. Try hardwiring in your laptop and testing the speeds that way. That'll give you an accurate measure of your speeds. Your results of that dictate the best way to troubleshoot this to be a connectio problem to a wireless issue.