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Forum Discussion
Netgear Orbi app vulnerabilities detected
Hello, My Netgear Orbi app 'security' seems to be all over the shop. the rating has dropped down to 66 (low) and I have no idea how to bring that number up. It says 'Vulnerabilities Det...
I have the same issue with my LG TV Showing 271 vulnerabilities. Latest firmware..
Same issue on mine but with my Amazon fire tv stick. Called Netgear help support and they tried to tell me I have to pay $250 to remove the threats since my network has become compromised from the vulnerabilities even with Netgear armor active.
What telephone number did you call?
That does not sound like a response from Netgear. Sounds more like one of those companies that pop up on internet searches for "Netgear Support" (of which there are many who have nothing to do with Netgear).
- Yes, it was through their help support chat bot on their official website. I was handed directly to an IT associate who looked over my network and said he had to hand me off to level 5 tech support specialist because the network was compromised and it would cost over $200 to fix it and he charged a $50 referral fee. I hung up on him instantly because it sounded like he was trying to scam me. Net gear outsources all their IT help to India and it appalls me. What happened to hiring someone who could actually understand the customer and was trustworthy? All these Indians do is try and scam me or tell ME they can’t understand me and hang up even though I speak English perfectly. Sick of this awful company and their trash products they break after a month of normal use.
Could you provide the URL to this web site?
I do not find a Chat option on my Netgear support site:
https://www.netgear.com/support/
Thanks
