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Forum Discussion

Ibpistolsmith's avatar
Jun 25, 2020

Netgear Orbi

I have a RBR20. It has the My Circle system on it. I want to turn off the My Circle and have opened the app. It connects and ask me for a 4 digit code. I have tried every code I woul have possibly used. How do I get a code or get past this page?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Ibpistolsmith, 

     

    I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian