Forum Discussion

Tutor

Feb 28, 2023

Solved

Network Map on ORBI App not showing

Deare Gents, My Wi-Fi 6 mesh customer experience is becoming a nightmare. First, I purchased a brand new RBK763 on eBay from a non-Netgear agent. Therefore, my warranty and support were voided. I wa...

DrJoePR
Apr 13, 2023
I'm glad to report that for the last week, my network map has been working again. I didn't do anything. Either Netgear pushed some fix in the background, or the latest upgrade on my S22 solved the situation.

KevinLiT

NETGEAR Moderator

Mar 01, 2023

Hello DrJoePR ,

Welcome to the NETGEAR Community!

I understand that you are having issues with the network map on the Orbi app version 2.23.0.2673. There is a new Orbi app release available for your Android device. Please navigate to the Playstore to download application version 2.24.0.2733.

Best,

Kevin

Community Team

DrJoePR

Tutor

Mar 01, 2023

Hello KevinLit,
Thank you for the response. I am on version 2.24.0.2733, which I downloaded last night. The problem still persists.

lesKilby
Aspirant
Apr 13, 2023
i am also having the same problem ( yes upgraded to the latest software) no network map..