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Forum Discussion
DrJoePR
Feb 28, 2023Tutor
Network Map on ORBI App not showing
Deare Gents, My Wi-Fi 6 mesh customer experience is becoming a nightmare. First, I purchased a brand new RBK763 on eBay from a non-Netgear agent. Therefore, my warranty and support were voided. I wa...
- Apr 14, 2023
I'm glad to report that for the last week, my network map has been working again. I didn't do anything. Either Netgear pushed some fix in the background, or the latest upgrade on my S22 solved the situation.
Dave415
Mar 02, 2023Initiate
Having the same issue recently where the Network Map shows blank. Uninstaller and reinstalled the latest version in the Google Play store but still the same problem. Just recently updated the Orbi firmware last night and noticed this issue after the firmware update.
Hoping the latest app update resolves it.
Hoping the latest app update resolves it.
FURRYe38
Mar 02, 2023Guru - Experienced User
This is known to NG and they are looking into it.
- EricavH22Mar 02, 2023GuideI am also experiencing this issue with my Orbi RBR850 and 2 satellites. Confirmed that the app upgrade that "broke" the map is 2.24.0.2733. Although the map is not working, all devices appear to be working. Joining this thread to learn the solution, when it is available.
- FURRYe38Mar 02, 2023Guru - Experienced User
This is known to NG and they are looking into it.