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Forum Discussion
DrJoePR
Feb 28, 2023Tutor
Network Map on ORBI App not showing
Deare Gents, My Wi-Fi 6 mesh customer experience is becoming a nightmare. First, I purchased a brand new RBK763 on eBay from a non-Netgear agent. Therefore, my warranty and support were voided. I wa...
- Apr 14, 2023
I'm glad to report that for the last week, my network map has been working again. I didn't do anything. Either Netgear pushed some fix in the background, or the latest upgrade on my S22 solved the situation.
EricavH22
Apr 09, 2023Guide
FURRYe38: the link you posted for logging an error did not work on my Android phone. I replicated the error, but shaking my phone does nothing. Perhaps that is an Apple technique to shake your phone to bring up the bug reporting?
If there was a different way to report a bug (other than posting on this forum, I'd be happy to do that.
If there was a different way to report a bug (other than posting on this forum, I'd be happy to do that.
michaelkenward
Apr 09, 2023Guru - Experienced User
EricavH22 wrote:
...but shaking my phone does nothing. Perhaps that is an Apple technique to shake your phone to bring up the bug reporting?
It is an Android thing. But it may depend on your Android device.
It works here and can be a nuisance when you put the phone down too quickly.
If there was a different way to report a bug (other than posting on this forum, I'd be happy to do that.
Try the apps page in Google App Store and look for the Developer Contact.
- StevieDoApr 09, 2023Guide
Shaking my Android works...I reported this bug a long time ago. Unfortunately, Netgear has not fixed it nor do they bother to acknowledge the problem or give an update.
- FURRYe38Apr 10, 2023Guru - Experienced User
Been checking both Apple and Android and Orbi app is working to connect and display Device Manager items.
I did pass this onto NG for review.
- StevieDoApr 10, 2023Guide
Thanks...not sure what you mean by device manager items. I think it was a recent Android software update that causes the Network Map to not display 99% of the time...I have seen it come on briefly, but most of the time not.