NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Network Map showing a cellphone as one of the Satellites
I have an RBR750 and two satellites, when I look at my network map in the app, my daughter’s cell phone shows up as an additional satellite. How can I remove it from my network map? I have reset and ...
Has a power off for 1 minute then back ON with the ISP modem and router/satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router/satellites and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on satellites, computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?