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Forum Discussion
New - Orbi iOS app v2.19.1.3 Released
Check your iOS devices for this update. Update as soon as possible.
Let us know how it works for you...
All was working with IOS Orbi APP 2.18.1.3 but when upgrading to latest version fo App 3 days ago to 2.19.1.3, I am no longer able to see any devices in the App. The error message I am getting is CDIL-API-FAIL. Have tried from two separate IOS devices. Have also tried deleting the App and reinstalling. All was working before the IOS APP update.
Be sure to disable Wifi Private IP Address:
and enable local network for the Orbi app as seen here:
Scooter2577 wrote:
All was working with IOS Orbi APP 2.18.1.3 but when upgrading to latest version fo App 3 days ago to 2.19.1.3, I am no longer able to see any devices in the App. The error message I am getting is CDIL-API-FAIL. Have tried from two separate IOS devices. Have also tried deleting the App and reinstalling. All was working before the IOS APP update.
Thanks Furrye38. Not my issue. My problem only cam with the very recent upgrade from 18-19 of the software on all my IOS devices. Was working fine 3 days ago and now with the upgrade, it is not. Have alread disabled the items you mentioned back in May or June.
What Orbi model do you have?
What FW is loaded on the Orbi system?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
RBR 850 with 3 RBS850 Sattelites
Firmware was upgraded about a week ago with a full reboot to v4.6.8.5 and all was working with IOS version 2.18.1.3 of the APP software.
Only when IOS APP updated to 2.19.1.3 did the Devices Tab stop showing any of my connected items and posting the error code CDIL-API-FAIL so very new issue...
All connected to AT&T Fiber ISP and that is all good and still getting great speed test results in the APP. Only cannot see any of the devices....