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Forum Discussion
nighthawk appp
Netgear CAX80 Cable/Modem using nighthawk app. The app is stating "Your Cable Router is offline or not activated", but I am online and things seem to be working correctly. Can anyone help? TIA, Lou F...
are you able to log in through the browser?
I've seen a few reports lately of app issues
plemans, Yes I am able to login through the router and thanks for the reply.
I am trying to troubleshoot a flaky internet service (xfinity), Since last week I have had to reboot my desktop computer several times during an internet session, the connection drops out. I am unsure if the nighthawk app error is related to my flaky internet. The problem started last week, the CAX80 and xfinity have been stable for a couple of years and not one drop out.
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerFURRYe38,
Thanks for the reply. Firmware Version V2.1.5.2.
Working on the event log. Thanks again Lou F.
