NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mnichols7138
Sep 23, 2022Aspirant
No option to delete inactive device in Orbi app
See attached screenshot. I do not see the option to delete an unused phone in my list of devices in the Orbi app. App version is android 2.19 firmware version 2.7.4.24 Is this a bug in the app?
CrimpOn
Sep 23, 2022Guru - Experienced User
There was a discussion about a similar issue last December:
That discussion was never concluded, so it is not clear what the result was.
- mnichols7138Sep 23, 2022AspirantI did see this discussion and that Netgear staff didn't have a definitive answer. I posted again to see if there has been any new development in the past 10 months to resolve the issue.
- CrimpOnSep 23, 2022Guru - Experienced User
Did you try to use the web administration Access Control?
- mnichols7138Sep 23, 2022AspirantYes. Web app only shows the currently connected devices, not disconnected/inactive devices.