NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
No option to delete inactive device in Orbi app
See attached screenshot. I do not see the option to delete an unused phone in my list of devices in the Orbi app. App version is android 2.19 firmware version 2.7.4.24 Is this a bug in the app?
I did see this discussion and that Netgear staff didn't have a definitive answer. I posted again to see if there has been any new development in the past 10 months to resolve the issue.
Did you try to use the web administration Access Control?
- Yes. Web app only shows the currently connected devices, not disconnected/inactive devices.
The web app, Advanced Tab, Setup Menu, Security, Access Control has several tables:
- Devices that are currently connected, and under that list (scroll down)
- Devices that have been allowed to connect but are no longer connected, and under that (scroll down further)
- Devices that have been blocked and are not connected.
When Access Control is enabled, devices can be removed from the bottom two lists.
CrimpOn wrote:
The web app, Advanced Tab, Setup Menu, Security, Access Control has several tables:
By "web app" do you mean the browser graphical user interface (GUI)?
There are many things you can do there that are beyond the Android/iOS apps.
