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Forum Discussion

BarrettJG's avatar
BarrettJG
Aspirant
Oct 17, 2020

Non-Satellite (phone) showing on network map

I just installed my new Orbi RBR750.  It seems mostly just fine.  I am seeing an oddity on my network map.  It shows my two satellites hanging off the main unit with a nice green indicator.  Then it ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Oct 22, 2020

Hi BarrettJG, 

 

May you reinstal the Orbi app. Your mobile device may need to update to the latest Orbi app version.

 

Christian 

  • BarrettJG's avatar
    BarrettJG
    Aspirant
    Oct 27, 2020

    Thank you for the idea, but after deleting the app (which I had just installed the day the problem appeared and I posted this originally) the problem continues.  It seems to think my phone is a satellite which doesn't actually seem to impact anything other than looking very wrong and reducing my confidence in Netgear's software.