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Forum Discussion
rockymtndew
Apr 25, 2024Tutor
Not able to sign into Orbi app on Android after reinstalling app
I reinstalled the Orbi app on my Android v.10. When signing in a screen briefly appears saying that it does not recognize the device and that it is sending a push notification, then it immediately g...
- Apr 25, 2024
I found a work around.
I selected the option to have Netgear send me a one-time use password. They emailed it to me and when I used the one-time password, it allowed me to log into the app.
FURRYe38
Apr 25, 2024Guru - Experienced User
What happens if you select New Setup and use the QR code off the RBR router, on the bottom foot sticker and walk thru the setup routine here with the device connected to the RBR? I'd turn OFF the RBS during this routine. Skip checking for RBS if it asks you.
rockymtndew
Apr 25, 2024Tutor
I found a work around.
I selected the option to have Netgear send me a one-time use password. They emailed it to me and when I used the one-time password, it allowed me to log into the app.