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FURRYe38's avatar
FURRYe38
Guru
Mar 31, 2023

NOTICE: ARMOR or SPC Cloud Error

For users with Armor or Smart Parental Control subscriptions, there seems to be an outage happening currently. 

Users attempting to enter into the Armor tile may see a cloud error displayed. 

Users may see the Smart Parental Controls tile not appearing on the Orbi app home page. 

 

We have passed this on to NG for review and they are looking into it. 

 

Uses can submit a bug report:

https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684/jump-to/first-unread-message


Check for any updates here:

https://status.netgear.com


Please be patient while NG gets this fixed. 

 

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 31, 2023

    I can confirm that this issue is fixed. I'm not seeing the cloud error message when selecting on the tile. 
    Thank you NG.