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Toastrr's avatar
Toastrr
Follower
Jul 07, 2023
Solved

Notification Message Quest Wifi Test Deep Link

I am receiving a notification message that reads, "Guest Wifi Test deep link".  Does anyone know what this means?
  • orbianon's avatar
    orbianon
    Jul 08, 2023

    https://status.netgear.com/orbi

     

    7th July 2023

     
    Multiple Push Notifications
    20 hours ago

    Earlier today, Orbi App users were sent multiple push notifications about guest WiFi. If you received one of these notifications, you can safely ignore it. The notifications were sent accidentally during an internal test. We apologize for any inconvenience.

benrub's avatar
benrub
Initiate
Jul 07, 2023

My Orbi app just send me 3 strange and unexpected push alerts. I'm concerned. I don't know what this means or what caused it.

The push alerts says:

Guest Wifi PN
Guest Wifi Test deep link

 

Screenshot below. My router is is the Orbi RBR50v2

 

As soon as I saw this I disabled guest wifi access.

Does anyone know what this is about and if it's cause for concern?

Thank you.

Lon3Star's avatar
Lon3Star
Initiate
Jul 07, 2023

I also had this just happen, all were Guest WiFi Test Deep Link notifications, received 5 over a short period of time. Just turned off my Guest WiFi to be cautious 

  • batmatt's avatar
    batmatt
    Initiate
    Jul 07, 2023

    I also turned off my guest wifi after getting these messages, but it did not make them stop.  I suspect something in the mobile app.

    • Minuet's avatar
      Minuet
      Initiate
      Jul 07, 2023

      I received the messages as well. My Guest WiFi is disabled. Does NetGear monitor community posts? Is there hope of receiving an explanation from NetGear on this?

      • Hobbitlauncher's avatar
        Hobbitlauncher
        Initiate
        Jul 07, 2023

        IDK but hopefully they do. They decided to lock formal support behind a cancerous paywall. I submitted a ticket anyway, but this like that are what will push me to another brand if I can't get necessary support. I'm all for support/knowledge communities, but that shouldn't preclude actual support.

        Fingers crossed we get an answer one way or another about this most recent issue soon.

    • benrub's avatar
      benrub
      Initiate
      Jul 07, 2023

      Thanks for replying everyone

       

      I have no idea if this is related, but the "device manager" in the Orbi app is showing me that there are "no connected devices found". Very strange. My internet access however, seems to be normal.

       

       

      • WireDawg's avatar
        WireDawg
        Aspirant
        Jul 07, 2023

        Same for me. I tried each Orbi satellite/router individually and that then indicated the connected devices.