NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

2023's avatar
2023
Follower
Jun 16, 2023

ORBI 50V2

Poor connection when using, Zoom, Doxy, or EHR site.  I can not update it as it will not let me sign in.  I tried resetting the password, with no luck as the app won't let me.

1 Reply

  • You gave minimal info and not very detailed descriptions. 

    You have the RBK50v2?

    What firmware do you have on it and the satellites? 

    How big is your home? 

    Are all devices having issues? Just those connected to the satellites?

    What modem/gateway is the router connected to? 

    What speed do you have directly connected to the router? 

    And the satellites?