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Orbi 6 can't delete iPhone 12
I have the Orbi Mesh WiFi 6 System - AX6000 3 pack RBK853 and recently my iPhone 12 no longer has internet access. When I look at the device the IP address appears to be 0.0.0.0 and when I attempt t...
Well there would be no need to delete the iphone if your using Orbi app ON the iphone as well.
Is WiFi Private Address enabled on the iphone? If so, you can disable this. This isn't needed while your at home. If you travel, then you can enabled it then.
Hi FURRYe38 thanks a bunch for replying. So, I'm in the Orbi app on my iPhone 12. In the Device Manager -> iPhone -> "Delete This Device" in red at bottom.
What's puzzling is the Device Manager shows my iPhone 12 as offline when I'm clearly online. But I have diminished network access when I am connected so I switch to mobile often to do little things like surf Facebook or Instagram which is annoying. It also shows the IP address of the iPhone 12 as 0.0.0.0 which makes no sense to me. When I look at my iPhone WiFi settings it clearly does have an IP address on my local network.
I also noticed there is another generic iPhone device listed in the device manager. It must be my iPhone 12 as its the only one in the house and no visitors have an iPhone. This iPhone device has no Mac ID, is shown as Offline, and has a 0.0.0.0 IP address as well. I can however delete this device though it reappears within a moment or so. Facinating problem.
I just checked the Wifi Privacy Address option from the Orbi Wifi connection on my iPhone 12 in the Settings and I confirm the Private Wi-Fi Address is enabled. Reading about this option does seem to suggest it may be the issue.
Well there would be no need to delete the iphone if your using Orbi app ON the iphone as well.
Is WiFi Private Address enabled on the iphone? If so, you can disable this. This isn't needed while your at home. If you travel, then you can enabled it then.
Thanks again Furry. While my iPhone does appear to be on my network this week; I continue to fail to understand how I got it back on the network. I was definately not on my network when I posted the original thread. But I will disable that private IP setting for now as I rarely travel. This may remain a mystery. But thanks again for the responses.
The WiFi Private Address causes the phone to give out a different MAC address I believe on a randome or by connection basis. So possible that the phone and router were having problems, the MAC address changed and possible it go re-connected this time. This apple feature seems to be causing odd problems. Why I disable mine while home. No need to be changing MAC addresses when at home.