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Forum Discussion
Tekk
Apr 29, 2023Tutor
Orbi 6E satellites working but not showing up
I set up a new Orbi 6E system with 3 satellites. It was working perfect. Web interface, app, everything. Now it is behaving very strange. The app shows no satellites. Not disconnected. Just ...
- May 01, 2023
Sounds like you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
plemans
Apr 30, 2023Guru - Experienced User
So you have it going from ONT--->RBRE's wan port---->2.5gig lan port to switch----->to satellites?
Tekk
Apr 30, 2023Tutor
Correct. ONT to WAN (10gb) then 2.5gb lan to first switch.
Thanks.
- FURRYe38May 01, 2023Guru - Experienced User
Brand and model of LAN switches in between the RBR and RBS?
What CAT# lan cable are you using? If your using the 1Gb ports on the RBS, CAT6 UTP is recommended. If your using the 2.5Gb ports on the RBS, CAT6A STP is recommended.
- TekkMay 01, 2023TutorSo…4 factory resets and it is finally working correct! On the last factory reset it said that only 2 of 3 satellites were found so I said screw it and just let it finish. Lo and behold even after saying the 3rd satellite could not be found it showed up in the eero app. Painstaking but happy it is done.
- FURRYe38May 01, 2023Guru - Experienced User
eero app?