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Forum Discussion

DannoUK's avatar
DannoUK
Aspirant
Oct 08, 2020
Solved

Orbi Android App Connection Issue

Hi everyone, I've just picked up the Orbi RBK53 pack and am having some issues with the Android App. I set up the RBK50 and satellites using my laptop and all is working ok after quite a few tee...
  • DannoUK's avatar
    DannoUK
    Oct 16, 2020

    Hi all,

     

    I've figured out this was caused by have dns.adguard.com enabled as a private DNS on my Android phone. Disabling this solved me issue.

     

    Regards

    Dan

DannoUK's avatar
DannoUK
Aspirant
Oct 15, 2020

Hi Christian, 

 

I bought the device off eBay so it isn't new.

 

It seems that others have had this issue a couple of years back with no resolution. Does anyone know if the Orbi app works when the router is in AP Mode and if the default IP address has been changed from 192.168.1.1 to something else?

 

Regards

Dan

DannoUK's avatar
DannoUK
Aspirant
Oct 16, 2020

Hi all,

 

I've figured out this was caused by have dns.adguard.com enabled as a private DNS on my Android phone. Disabling this solved me issue.

 

Regards

Dan