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Forum Discussion
Orbi android app is not fully functional after last up update.
I can get in all areas but the security area. When I select the security I get "Unknown error occurred ok". I have the app installed on multidevices. Same error on all. Tried loggi...
The Orbi 'app' uses the Netgear login for credentials (user name and password).
Have you subscribed to the optional Armor security suite for Orbi?
Since I have never enabled Armor, when I click on the Security panel in the 'app' (Android version), it brings up a panel asking if I want to enable security. Since you are getting an error, it might be worth deleting and reinstalling the app to see if that causes the error to go away.
Yes, I have subscribed to the option Armor Security suite for Orbi.
I tried the uninstall and reinstalling. Now I have 2 devices that I cannot log in to.
When a try login a message pops up really fast. I had to record it to be able to see what it says.
" We don't recongnize this device
We sent a push notification to SM-S908U to verify your identity. this will automatically disappear when verified.
notificiation expries in 39".
This message disappear instantly.
An then I get "Login denied please try again"