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Forum Discussion

Flankspeed's avatar
Jun 05, 2019
Solved

Orbi (Android) App keeps prompting for admin login

I am cross-posting this from the Orbi forum.   Two days ago, I installed the Orbi RBK 50 mesh system (one satellite.)  It performs flawlessly as does management via the browser interface. Not so mu...
  • Flankspeed's avatar
    Jun 07, 2019

    Contacted NG support and they could offer no explanation or suggestion except to reinstall the router from scratch which didn't work.

     

    I did stumble upon the solution though.  When logging into the Orbi app the screen that asks for credentials has a slider switch to "Remember Me" which I had activated.  Simply turning this setting off seems to have solved the problem.