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Forum Discussion
Flankspeed
Jun 05, 2019Star
Orbi Android App keeps promting for login when already logged in
The browser based management works fine but when I try to use the Orbi (Android) app, when I log in, I get the management screen but then after just a couple of seconds, I am again presented with the...
- Jun 07, 2019
Contacted NG support and they could offer no explanation or suggestion except to reinstall the router from scratch which didn't work.
I did stumble upon the solution though. When logging into the Orbi app the screen that asks for credentials has a slider switch to "Remember Me" which I had activated. Simply turning this setting off seems to have solved the problem.
michaelkenward
Jun 05, 2019Guru - Experienced User
What else is on these networks?
In particular, what is the modem in front of the Orbi router?
cdysthe
Jun 05, 2019Virtuoso
My network has not changed. This just happened yesterday when I tried to use the Orbi app on Android. The app opened seemingly logged in but then I got logged out and could not log in again. The modem is a Netgear CM1000 which I have used for a year.
- michaelkenwardJun 05, 2019Guru - Experienced User
cdysthe wrote:
The modem is a Netgear CM1000 which I have used for a year.Modem only.
But let us not divert the discussion away from the message from Flankspeed.
Perhaps we can take if further when we know more about their system.
The community rules don't like "hijacking".
NETGEAR Community Terms Of Service | Answer | NETGEAR Support
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator:
- Off-Topic posting
- Thread hi-jacking
Maybe Flankspeed can tell us if they saw this in the same circumstances.
Feel free to start your own discussion.
- Behave with civility and mutual respect. Flaming or name calling will not be tolerated. Similarly, any message containing the following will be removed at the discretion of either a Community moderator or administrator: