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Forum Discussion

Flankspeed's avatar
Jun 05, 2019
Solved

Orbi Android App keeps promting for login when already logged in

The browser based management works fine but when I try to use the Orbi (Android) app, when I log in, I get the management screen but then after just a couple of seconds, I am again presented with the...
  • Flankspeed's avatar
    Flankspeed
    Jun 07, 2019

    Contacted NG support and they could offer no explanation or suggestion except to reinstall the router from scratch which didn't work.

     

    I did stumble upon the solution though.  When logging into the Orbi app the screen that asks for credentials has a slider switch to "Remember Me" which I had activated.  Simply turning this setting off seems to have solved the problem.