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Orbi Android App keeps promting for login when already logged in
The browser based management works fine but when I try to use the Orbi (Android) app, when I log in, I get the management screen but then after just a couple of seconds, I am again presented with the...
Contacted NG support and they could offer no explanation or suggestion except to reinstall the router from scratch which didn't work.
I did stumble upon the solution though. When logging into the Orbi app the screen that asks for credentials has a slider switch to "Remember Me" which I had activated. Simply turning this setting off seems to have solved the problem.
The last time it was fixed for a long while was when I factory reset the RBR50, re-install the app and setup everything like new.
This happen again today after I logged into 10.0.0.1 through google chrome on my phone. Thought it might be related to brower's cache, so cleared it and it was fixed for another couple minutes... and... still happening..
Bbbbbbbb wrote:
This happen again today after I logged into 10.0.0.1 through google chrome on my phone. Thought it might be related to brower's cache, so cleared it and it was fixed for another couple minutes... and... still happening..
That address suggests that you have two routers on your network.
This seems to be your first message here. If you are seeking help, you would do better to start a new conversation.
You have joined in on an existing conversation that may or may not have anything to do with your problems.
There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.
If you do want help with your problem, check previous stuff that may be related then start your own discussion.
If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.