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Forum Discussion

32Figaro's avatar
32Figaro
Aspirant
Apr 16, 2019

Orbi Android App

Hi, I cannot verify my Netgear account via my android phone.  I get the login screen and enter the correct login informaiton and nothing happens, I dont advance to the Orbi app.   Does anyone h...
schumaku's avatar
schumaku
Guru - Experienced User
Apr 20, 2019

Wild guess the Orbi App suffers from the same limitations for the Netgar Account (and the local admin) password so special characters like - "@¦#-_%&/\<> ... are not going through to the cloud auth server.

32Figaro's avatar
32Figaro
Aspirant
Apr 21, 2019

Hi   schumaku, thank you for the reply but no that is not the issue i have only numbers and letters in my login password... I can login via the web but not verify my account in the Orbi app??