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Solved
Orbi App - Android phone - "login timed out, please try again"
Recently I have been unable to login to my device from my Android phone. Works fine from my iPad. Any ideas why this has started to happen on an android device? Any recent updates to android app that might have caused this? You can see error that pops up on login screen in the attached jpg.
- Same exact issue since the last update to the app, Motorola z2Force, Android Pie 9.0. Work around for me is to click on the Anywhere Access button prior to the login screen, then it connects
6 Replies
- Same exact issue since the last update to the app, Motorola z2Force, Android Pie 9.0. Work around for me is to click on the Anywhere Access button prior to the login screen, then it connects
- That worked! Thanks KMDonlon!
Work around solution does work but seems to be a poor final solution to what worked before.
No, this is not "SOLVED". Solved means the problem was fixed. This is what we in tech call a "WORKAROUND". And it's a poor one, too.
On my RBR50 with firmware v2.5.1.8, I can't see what devices are connected to what satellite. This is diminished functionality. Now, my warranty may be expired, but they should support their product. I CAN see it when I use a browser to log into the router, so the information is still available, but the app appears to be broken. They should fix it if, as is hinted at above, this is an Android version issue.
I guess I need to make a support case for this.