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Forum Discussion
Garyrh66
Aug 16, 2024Apprentice
Orbi App and Orbi 970 wired devices
I have noticed if I have wired devices plugged into my switch and reboot the Orbi my wired devices connected to the switch are offline, but if I go to the web interface they are online. I thought it ...
Garyrh66
Aug 16, 2024Apprentice
Orbi Firmware 9.12.3.3
Switch is TP-Link TL-SG108-M2 2.5GB
CAT 7 for all wired devices connected to switch and Orbi
Apple iPhone Pro 14 and Apple iPad Pro with M2 chip and yes it happens on both phone and iPad.
I have one RBS which is about 35ft away and has a wired backhaul.
The system has flawless other than this minor issue.
My switch is right beside the RBR and has a 6” Cat 7 cable connected.
It seems like a App issue because the web interface shows they are connected.
FURRYe38
Aug 16, 2024Guru
Can you take out the switch and directly connect the RBS to the back of the RBR and check Orbi app.
Is WiFi Protected IP address disabled on the phones and pads?
Possible app issue....
- Garyrh66Aug 16, 2024Apprentice
I am not have any Wi-Fi issues. But I will disable it and reboot the system. Rebooted the system with WiFi protected disabled off and still the same issue. Disconnect and reconnect the Cat 7 cable for 30 seconds and Ethernet devices show online in the App. Has to be an App issue. It’s not a big deal because I know they are connected.