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Forum Discussion
Yummy571
Apr 20, 2020Tutor
Orbi App and RBR20
System was working perfectly for past two months, very stable, excellent. I then decided to boost the signal so that I get wifi down in my garage below. I bought an outdoor satellite RBS50Y and that...
Christian_R
Apr 22, 2020NETGEAR Employee Retired
Hello Yummy571,
May you try checking the Orbi's web interface to see if the RBS50Y is still connected.
Christian
- Yummy571Apr 26, 2020Tutor
Hi Christian,
the problem seems to ahve been resolved s I made a factory reset. However today I reconnected the outdoor satellite and all works well. However even though all seems functioning well, on the Orbi App i am getting a red dot near the RBR20 router !!! It is indicating that it is offline!!! Is this something that I can fix from my end or is it equipment or App failure?? I am attaching the network map. thanks.Take care
William
- Yummy571Apr 27, 2020TutorYes all connected (orange dot) please see screenshot attached. Some secure websites we can't access however all other sites no problem. This is very strange as since router is offline according to the Orbi App then nothing should work !!
- Yummy571Apr 28, 2020TutorHow do I check the web interface please ??
- Yummy571Apr 28, 2020Tutor
Hi the problem is still there. The router shows that it is offline!! I DO have internet otherwise on all devices yet some devices can't access certain secure sites! I am reattaching the screenshot. Thank you.
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