NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi App and speed test
Hello the community, I have the chance to have high speed internet access through fibre (8Gbps up and down) that I use with my Orbi 970. I’m trying the Speedtest of Ookla through the orbi app and see a lot of discrepancies. With the ookla app, we can select the test server but not on the orbi app and I assume that most of the discrepancies are coming from server selection. Any options in the future to be able to select the test server in the orbi app ?
For example I have with the orbi app result like 7.7Gbps down and 120Mps up with orbi app and with the orbi app on my tablet, connected to the 970 system, I reach 1.5Gbps up and down.
6 Replies
Its been brought up before. It used to be a larger issue because many of the test servers couldn't max out gigabit. Thats gotten a lot better but now we're creeping up on 10g speeds and we're back to servers not being able to saturate those speeds.
Sadly not much to do about it. Netgear is aware of the issue.
In regards to the app, if the speedtest is ran from the netgear app, its host on the router. whether its ran on your phone or pc. But if you run it on the speedtest app, then it hosts on the device you're using and you'll get quite a bit of different results because usually the wireless is the bottleneck.
- Thanks for your feedback and fully aligned on all what you mention. But the topic was more of it is possible in the future to select or the orbi app the server for speed test.
Alas, I see no substantial return on investment for assigning software engineering the task of revising the Ookla Speed Test code being bundled with Orbi routers.
- It exists, thus earning a place in advertising materials.
- It works (mostly). Most customers run it a couple of times and never look at it again.
- The number of customers affected by inappropriate readings might be small.
- If the code came from Ookla, maybe no one at Netgear had much to do with the implementation.
- Compared to the serious issues customers are reporting with the WiFi7 product line, where would a reasonable manager spend resources?
