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Forum Discussion

JScharps's avatar
JScharps
Guide
Oct 05, 2022

Orbi App Anywhere Access not working

Can’t enable the Anywhere Access in the Orbi App.  Every time I try, I get the message “Something went wrong, sorry about this.  Please try again”.   Anyone know how to solve this problem? ...
JScharps's avatar
JScharps
Guide
Oct 16, 2022

Why doesn’t anyone from Netgear respond to this issue?  

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Oct 16, 2022

Is this the Apple or Android version of the 'app'?

Sometimes completely removing the app and reinstalling it works.

And, of course, Anywhere Access can be enabled only when the Apple/Android device is connected to the Orbi LAN.

  • JScharps's avatar
    JScharps
    Guide
    Oct 16, 2022
    Apple version. I’m connected at home via Wi-Fi. If I turn off my Wi-Fi, then I can’t get into the app because I can’t turn on the anywhere access. I keep getting an error message. Error message states “ something went wrong , sorry about this. Please try again “. Just started to happen with the latest app update.
    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Oct 16, 2022
      You are trying to enable when you ARE connected to WiFi, correct?
      • JScharps's avatar
        JScharps
        Guide
        Oct 16, 2022
        Correct
  • Drew212's avatar
    Drew212
    Guide
    Dec 18, 2022
    Getting armor to recognize the system isn't that easy especially when the anywhere access app is having issues, I don't want to have to do that unless it's a last resort since everything's still working except Anywhere Access