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Forum Discussion
JScharps
Oct 05, 2022Guide
Orbi App Anywhere Access not working
Can’t enable the Anywhere Access in the Orbi App. Every time I try, I get the message “Something went wrong, sorry about this. Please try again”. Anyone know how to solve this problem? ...
tws46
Dec 04, 2022Initiate
A few weeks ago my Orbi RBR50 (at my home) and my Orbi RBR20 (at a remote location) suddenly disabled the Anywhere Access feature and will not allow me to re-enable it . As others have experienced, I get the message "Something went wrong, sorry about that. Please try again". I made no changes to either router that would have triggered this problem. I've tried everything except a factory reset....since I get the same response on both routers I don't believe a reset would work. Was there a recent firmware update that might've done this? Has anyone heard from Netgear/Orbi on this glitch? Guess I'll go router shopping!
Drew212
Dec 18, 2022Guide
Yes there was a recent firmware update I have the same problem:-(
- coonstzDec 18, 2022AspirantSame
- Gudel2Jan 14, 2023Apprentice
Same here not working
- Gudel2Jan 14, 2023Apprentice
750 series
iOS version of app 2.22.0.247
IOS 16.2
orbi app says and shows RBR 750 connected to anywhere access
then says Device offline
this is not true because whenever I’m near my WiFi I’m connected to router which allows me to surf the web
- Greene10Jan 14, 2023Apprentice
The app was updated a week or so ago. I have not had the "device disconnect problem yet" but the Anywhere Access is screwed up again. I just happen to be at the remote Orbi remote location to trouble shoot this. After the app update I had to be locally to reenable Anywhere Access. You shouldn't have to be local to do this. It should automatically pick this up after an update. Plus when you first open the updated app you have to be really FAST to catch the "enable Anywhere Access" screen. This is on a iPhone 16.2. Wondering what other surprises awake me.
- Gudel2Jan 21, 2023Apprentice
Still down even with iOS latest Orbi app release 2.23.0.67
- SeclusionBayJan 28, 2023Tutor
750 series anywhere access still broken for me. Says "device offline." Nothing helps.