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Forum Discussion
JScharps
Oct 05, 2022Guide
Orbi App Anywhere Access not working
Can’t enable the Anywhere Access in the Orbi App. Every time I try, I get the message “Something went wrong, sorry about this. Please try again”. Anyone know how to solve this problem? ...
RobertTLax
Jan 04, 2023Tutor
RBR50 and CBR750 are not working. They momentarily worked about two weeks ago but broke again. I reset the RBR50 to factory, manually updated the latest firmware on the router and satellites, deleted and reinstalled the Orbi App, nothing. Any other suggestions to fix this problem? Thanks.
FURRYe38
Jan 05, 2023Guru - Experienced User
If all else fails, https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message
RobertTLax wrote:
RBR50 and CBR750 are not working. They momentarily worked about two weeks ago but broke again. I reset the RBR50 to factory, manually updated the latest firmware on the router and satellites, deleted and reinstalled the Orbi App, nothing. Any other suggestions to fix this problem? Thanks.
- RobertTLaxJan 05, 2023TutorThanks. Access Anywhere only works for me if I’m on each routers LAN, and the routers are 350 miles apart. I can’t access either router on cellular connection, where the WiFi private IP address would not apply. iCloud Relay turned off. I complete a bug report. This is really frustrating. Netgear needs to fix this crap.
- Greene10Jan 09, 2023Apprentice
Purchased the 960 series back in late October from Best Buy and Anywhere Access would not work until out of blue it started working in late December. It had the latest firmware and app update but it had nothing to do with that. My 30 days came and went with Best Buy but I had the Total Tech plan so I could exchange it at anytime. The 960 series has been solid for the most part.
- Gudel2Jan 10, 2023Apprentice
My 750 still is not working after several factory resets and uninstalling and reinstalling IOS orbi app ,it says device is offline although anywhere access is checked and shows connected. iOS app 2.22.0.247 ,firmware on orbi 4.6.14.3