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Forum Discussion
JScharps
Oct 05, 2022Guide
Orbi App Anywhere Access not working
Can’t enable the Anywhere Access in the Orbi App. Every time I try, I get the message “Something went wrong, sorry about this. Please try again”. Anyone know how to solve this problem? ...
SeclusionBay
Jan 28, 2023Tutor
750 series anywhere access still broken for me. Says "device offline." Nothing helps.
FURRYe38
Jan 28, 2023Guru - Experienced User
What mobile platform are you using? Apple or Android? Both?
What version of the Orbi app is loaded?
What Firmware version is currently loaded on the Orbi system?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure that WiFi Private IP address or Random Mac Address is disabled on mobile devices:
Submit a bug report using the Orbi app:
- SeclusionBayJan 28, 2023TutorBeen through all this months ago. All is up to date. Their app is just broken.