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Forum Discussion
JScharps
Oct 05, 2022Guide
Orbi App Anywhere Access not working
Can’t enable the Anywhere Access in the Orbi App. Every time I try, I get the message “Something went wrong, sorry about this. Please try again”. Anyone know how to solve this problem? ...
fondoo
Mar 06, 2023Tutor
So I enabled VPN access on the RBK853 and installed OpenVPN app on my iphone. I am connected on the VPN, why can't I access the Orbi Anywhere Access now? It makes no sense whatsoever.
CrimpOn
Mar 06, 2023Guru - Experienced User
fondoo wrote:
So I enabled VPN access on the RBK853 and installed OpenVPN app on my iphone. I am connected on the VPN, why can't I access the Orbi Anywhere Access now? It makes no sense whatsoever.
It would be helpful to know if the VPN feature is configured to allow access to the internet. (see page 120 of the user manual):
https://www.youtube.com/watch?v=R9DLrLQrpaw
Page 122 of the user manual has this comment:
The reason for this question is a hypothesis that when VPN is activated on a device (phone, tablet, laptop, etc.) one might expect that all data connections will go through the VPN tunnel. Say I'm sitting at Starbucks, connected to their WiFi, and activate the VPN. Does it know, "I want connections to my bank to go through the VPN, but connections to Macy's to bypass the VPN? Maybe for Netflix -- oh, hell, you pick VPN or not VPN? - - I think users assume that everything they do while sitting at Starbucks connected to their VPN is shielded from the Starbucks network.
The iPhone has no idea that this particular VPN host is at your house. For all the iPhone knows, you could be using NordVPN, ExpressVPN, or any VPN.