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Forum Discussion
gobananasnet
Aug 16, 2020Apprentice
Orbi App bug - reviewing connected devices, the app does not allow scrolling to the very bottom.
Orbi app bug - reviewing connected devices, the app does not allow scrolling to the very bottom. It cuts it off.
Christian_R
Sep 25, 2020NETGEAR Employee Retired
richromerman - Thanks for confirming. May you provide a screenshot of what reflects on your screen for us to check further.
Christian
gobananasnet
Sep 26, 2020Apprentice
This is as far as it will scroll to the bottom of the list, unknow what is below it. I will aslo follow up with a screen shot showing the version number. This is on an Android 9.1 device.
- gobananasnetSep 26, 2020Apprentice
Here is the version screen shot.
- Christian_ROct 01, 2020NETGEAR Employee Retired
gobananasnet - Thanks for sharing. May you power cycle your router and reinstall the Orbi app.
Christian
- gobananasnetOct 01, 2020Apprentice
Did that and uninstalled the app and reinstalled it and nothing changed. The app needs fixing.
- Christian_ROct 02, 2020NETGEAR Employee Retired
gobananasnet - Thanks for confirming. I'd like for our support team to reach out for further assistance. If you wish to be contacted, please send me a private message with your contact info.
Christian
- richromermanOct 04, 2020Guide
Still an issue with me too gobananasnet
I did the email to support and they have nothing besides telling us to do a hard reset on the router.