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Forum Discussion
Solved
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
Solved for me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
RobertHardy wrote:
Having the same problem after firmware upgrade. Cannot see list of devices.
I've posted here meanwhile:
https://community.netgear.com/t5/Orbi-App/Orbi-App-Bug-with-Firmware-2-7-1-60/m-p/2000585#M2314
Seems like this error has been happening to a number of people.
I also noticed this error occurs for people with newer firmwares on Nighthawk routers as well and using the nighthawk app. I think it is a firmware issue.
Something NG will have to look into. Nothing we can do about it here in the forums. Keep in touch with NG support.
Good Luck.FURRYe38 if you have any pull with Netgear (and I suspect you do), please alert them to other issues that the v2.7.1.60 update created. Not only is there an issue with the app, but MAC address filtering ("Access Control") has gone haywire (again -- a lot like what happened a year ago). Unfortunately, it only takes a zillion posts on the Community before they notice, so if you can speed up the process, please do.
To everyones benefit, your best way to let NG know it to file a support ticket and or contact a forum moderator about your concerns and experiences. The more users do this, the more NG will be looking and reviewing. I have zero pull with NG. For items I have problems with, I do make contact with forum moderators regarding them. I recommend doing the same.
