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Forum Discussion
Solved
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
Solved for me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!
Having the same problem after firmware upgrade. Cannot see list of devices.
Updated to Iphone app version 2.7.0.28 on 11/16/2020. Still have the same problem accessing device information via the app on the Orbi system using firmware 2.7.1.60. Clicking on "Devices" results in a delay followed by "Could not reach server. Try again later (code: CDIL-API-FAIL). OK"
Good News that the Support is aware. Thank you Steve3D !
1) 2.7.1.60
2) iPhone App 2.7.0.28
3) CDIL-API-FAIL
No devices shown at all on RBR50 (router) OR on any of the Satellites RBS50 and RBS20.
- Thanks for the news! Did support provide a timeline to correct? We are almost at 4 weeks on this. Ty!!
