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Forum Discussion

Isnt's avatar
Isnt
Star
Oct 31, 2020
Solved

Orbi App Bug with Firmware 2.7.1.60

I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
  • Isnt's avatar
    Isnt
    Dec 13, 2020

    Solved for me at least!
    I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!

     

ase116's avatar
ase116
Aspirant
Dec 13, 2020

I have had the same problem since the firmware upgrade.  No luck with reinstalling the Orbi app and going through new set up. My network seems to be ok and I can connect to the router through the Orbi computer interface.  It seems be a conflict with the Orbi app and new firmware requiring a change to one of these components.  Awaiting Netgear to fix??

  • relberfeld's avatar
    relberfeld
    Apprentice
    Dec 13, 2020

    good luck.  the incompetents at Netgear still havent figured this one out.  They need tech help desperately !