NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Isnt's avatar
Isnt
Star
Oct 31, 2020
Solved

Orbi App Bug with Firmware 2.7.1.60

I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
  • Isnt's avatar
    Isnt
    Dec 13, 2020

    Solved for me at least!
    I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!

     

ase116's avatar
ase116
Aspirant
Dec 13, 2020

I have had the same problem since the firmware upgrade.  No luck with reinstalling the Orbi app and going through new set up. My network seems to be ok and I can connect to the router through the Orbi computer interface.  It seems be a conflict with the Orbi app and new firmware requiring a change to one of these components.  Awaiting Netgear to fix??

relberfeld's avatar
relberfeld
Apprentice
Dec 13, 2020

good luck.  the incompetents at Netgear still havent figured this one out.  They need tech help desperately !