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Forum Discussion
Solved
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
Solved for me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!
I'm marking this as resolved as downloading the latest iphone app has fixed this for me.
Latest App update fixed it for a blink - devices were listed - then the CDIL error was back and NO DEVICES FOUND. i reloaded the App but no go. Maybe the pending 14.03 update will have some impact??
exactly what happened to me
worked for 1 minute now fails 100% of the time even after re-installing the app.
i suggest contacting david.henry@netgear.com
enough people making noise about this may insire the tech team to fix it
Updating to the latest app does not resolve this on my iOS devices. After app re-install, devices show up briefly just until the security status is established. Then back to the error.
Hello Orbi App Users,
If you're still experiencing issues with your Orbi app, please send me a private message with the following info.
Orbi Model:
Orbi Firmware Version:
Orbi App Version: (please also specify if you're on iOS or Android)
iOS Software Version: (if applicable)
Thank you,
Christian
Christian_R , can you confirm that the bug that broke the iOS Orbi app when the iOS Nighthawk app was also installed has been resolved. Back when the Orbi app started giving us fits, I learned (and confirmed) that having both it and the Nighthawk app installed was an issue. Has that aspect been addressed (so it is safe to reinstall the Nighthawk app)? Thank you.
