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Forum Discussion
Solved
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
Solved for me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!
So, as some have mentioned, it might be Netgear Armor that is breaking it. Coincidentally my Netgear Armor expired a few days ago. So perhaps the fact that it is expired might have been the real fix for me.
Nothing has changed for me using Android. Also, I've never activated/used Armor. The issue started after the firmware upgrade. Likely unrelated, but my VOIP phone has been experiencing a lot more "dropouts" since the firmware update.
I have found a solution re:Orbi iOS app not working with the new firmware update V2.7.1.60 I manually changed to the firmware V2.6.1.40. You can find it on the link: kb.netgear.com/000062484/RBR50-RBR50-Firmwar-Version-2-6-1-40 You also have to delete the Orbi app from your iPhone, then reinstall before connecting to the router after the firmware change. I have seen posts that the app worked only for a short time after the update to V2.7.1.60, but I have not had that problem. Changing to V2.6.1.40 does NOT seem to have the conflict with the iOS Orbi app. Hope it works for you!