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Forum Discussion
Solved
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 last night and now when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iPhone so it se...
Solved for me at least!
I downloaded to newest iphone app this morning and I can now access the Device Manager and see all devices with no error occurring! So finally fixed I think. I tried it both on my iphone and ipad and it works fine :-D I hope it's fixed for everyone now!
With help from the Netgear (JM), we did a complete hardware reset of the Orbi. In essense, I started from scratch with the factory password and used the Orbi app on my iPad to setup the system from scratch (including cycling my cable modem). During this process, the app indicated that a firmware update was needed. The firmware version updated is V2.7.2.102. (This in not a typo - V2.7.2.102) This firmware update during the new device setup using the Orbi app, has resolved the issue for me. I have Armor and all of my devices are shown in the app.
My thanks to the Netgear support staff that monitor this community.
looks like that fixed it. i hope netgear tech support LOGS what they fixed and doesnt break it again in the next release.