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Forum Discussion
Orbi App Bug with Firmware 2.7.1.60
I updated to Orbi firmware 2.7.1.60 a few nights ago and since then when I go to view the devices connected to the Orbi via the Orbi app I get the following error. This happens on both my iPad and iP...
Yep. I have the same issue. I manuallt updated the satellites first, then the router to version 2.7.1.60. Then just to be thorough, rebooted everything - modem, routers and satellites. No luck.
All devices seem to connect and work. All devices will show on the website access page under Attached Devices tab, however they do not show in the app.
I updated the app, now version 2.6.7.0 and completely closed then reopened it. App continues to say 0 devices connected! I am running the latest ios 14.2 on iphone to access Orbi app.
Gives the error mentioned, Sorry, the action was failed. Please try again. (code: CDIL-API-FAIL), if you try to see the connected devices under the device manager tab in the app. Under network map tab, you see no connected devices on any of the satelllites or router as well.
I havent rolled back the update yet since the devices seem to be working ok and I can see the attached devices on the website. However, it is frustrating that the app wasn't updated correctly!
Model: RBR50|Orbi AC3000 Tri-band WiFi Router